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Advice and answers from the Carnival Internet team
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Getting started
Self Care
Self Care
How To Update My Selfcare Profile?
How To Create Support Ticket?
How Do I Follow Up And Respond To My Ticket?
How Do I Get My Device's Specifications?
How Can I Get The Current Status Of My Service?
How Do I Upgrade My Package?
How Do I Get My Customer Contract?
How Do I Cancel My Customer Contract?
How To Request An Address Change When Moving Home?
How Do I Access My Payment History?
How Can I Get My Unpaid Amount?
How Do I Follow My Orders?
How To Change My Selfcare Password?
How Do I Update My Marketing Information Preferences?
How Can I Update My Direct Debit Details?
How To Unsubscribe From Promotions?