Prices and Charges 2024
Updated on 12 Jun, 2024Carnival Internet ("CARNIVAL" or "we", "us", "our) Prices and Charges list 2024
(Carnival is a trading name of AUDRA SOLUTIONS LIMITED).
All prices accurate as of June 2024 and are shown inclusive of VAT.
Tariffs & Price plans
|
Plan, Minimum Term
|
One off, up front charge
|
Monthly recurring charge during minimum term
|
Price on monthly rolling plan after minimum term
|
|
Impact 100, 12 months
|
£50
|
£38
|
£40
|
|
Impact 500, 12 months
|
£50
|
£43
|
£45
|
|
Impact 900, 12 months
|
£50
|
£48
|
£50
|
|
Impact 100, 24 months
|
£10
|
£35
|
£40
|
|
Impact 500, 24 months
|
£10
|
£40
|
£45
|
|
Impact 900, 24 months
|
£10
|
£45
|
£50
|
|
Impact Pro 500, 24 months
|
£10
|
£45
|
£50
|
|
Impact Pro 900, 24 months
|
£10
|
£50
|
£55
|
Add-on price plans
|
Device, minimum term
|
One off, up front charge
|
Monthly recurring charge
|
|
Each extra eero Pro6E, 24 months
|
£10
|
£6
|
|
Each extra eero Max7, 24 months
|
£20
|
£12
|
Maximum limit of 4 eero devices per customer
Equipment charges
|
Charge Type
|
eero Pro6E
|
eero Max 7
|
|
Damaged equipment fee
|
£150
|
£250
|
| Non-return equipment fee | £150 | £250 |
Cancellation Fees
|
Charge Type
|
If cancelled within 12 months
|
If cancelled between 12–24 months
|
|
Customer cancellation charges
|
£50
|
£30
|
Engineer visits & Misc charges
|
Charge Type
|
Charge
|
|
Missed engineer visit(s)
|
£70
|
|
ONT Replacement Charge
|
£40
|
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