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Hi, how can we help?
Advice and answers from the Carnival Internet team
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Troubleshooting
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Connection
How do I register device support?
Why can’t I connect to the internet?
My internet is slow, what to do?
What should I do if I have broadband problems?
How do I check my Broadband speed?
What can affect my speed?
Why the lights on my router have turned off?
What's the difference between internet sync speed and download speed?