Hi, how can we help?

Oh no! We would hate to see you go!

To progress with this , please email us at [email protected] and we will reach out to you with your cancellation summary including any early termination fees that you may be due to pay and how to pay these.

One of our amazing team will then be in touch regarding any charges you may face because of cancelling your contract during the contractual period. If you still want to cancel after you are aware of these potential charges, then our agents can continue the process and initiate the re-call on your eero devices.

Please ensure that all router(s) are returned in the boxes they were shipped with.