How Can I Update A Customer Subscription's Expiration Date?

Updated on 15 Aug, 2024

1. Go Subscriber Info

2. A list of every subscriber, including their customer ID, username (which will match their customer ID if they created their account on the official website where the product or service is being sold), city, contact information, email address, owner (partner or not), and client type (data can be exported in.csv format if needed). Click View  to go Customer's Lifecycle Management page of an existing subscriber.

3. The Expiration Date Update section allows for customized date adjustments of current customer's subscription. Enter the Type of adjustment(e.g., Unconditional/ conditional), Days((this field becomes visible after the adjustment type is selected).) and comment.
Click Submit and then Confirm to proceed.

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