CRM / What Is Average Call Time Report?

Updated on 08 May, 2024

The Average Call Time Report shows the average time that a sales representative spends on a call. Here's our two presenting formats-
1. Graphical Presentation:
This portion of the report provides number of calls and average call time in minutes for each sales representative.

2. Tabular Presentation:
This section displays statistics in a tabular format with a graphical perspective, such as Sales Representative Name, Call Month, Number of Calls, Average Call Time in Minutes, Call Date, Call Month Number and Call Year.
If necessary, each presentation can be exported in various formats including .csv, .xlsx, .json, and .png by utilizing the Download full results button. This functionality enables users to access and utilize the data in their preferred format for further analysis or documentation purposes.

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