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The Ticket Volume By Support Channel Report displays the number of tickets for each support channel (e.g., email, phone, SMS, web). Here's our two presenting formats-
1. Graphical Presentation:
This portion of the report provides a channel-specific ticket count for each ticket date.

2. Tabular Presentation:
This section displays statistics in a tabular format with a graphical perspective, such as ticket day, month, year, date, tickets via email, phone, SMS, Web, and total ticket volume.
If necessary, each presentation can be exported in various formats including .csv, .xlsx, .json, and .png by utilizing the Download full results button. This functionality enables users to access and utilize the data in their preferred format for further analysis or documentation purposes.