CRM / How To Get Call Output Report?

Updated on 14 May, 2024

Definition:The Call Output Report evaluates call outcomes, such as which calls result in communicates and which are left unanswered or directed to voicemail.

Objective:Tells you which calls lead to conversations and which ones go unanswered or are directed to voicemail.

1. Go Report> Call Output Report
2.A list of sales representatives' call outcomes will be generated, including the date (in ISO 8601 date format), month, year, sales representative name, deal name, calls, and outcome.

3. Click Export to export report in.csv format if necessary with all pages or, current page and selected rows

4. Click Action> Download to export a report in.csv format if necessary with current list

5. Click Action> Email to get Report Emailing Settings. Enter your email address and time settings (now, recurring, or scheduled). If Recurring is set, the time of recursion must be fixed, such as every day or 7 days. If Custom Date is set, enter the date and time from which the email will be sent.

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