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Definition: The Lead Response Time Report calculates the average time it takes your sales professionals to follow up with the leads.

Objective:Use this report to measure the average time it takes for your sales agents to follow-up with the leads. You can compare this metric to industry benchmarks.

1. Go Reports> Lead Response Time
2. A list of sales agents will be created, including the date(in ISO 8601 date format), month, and year, the agent's name, and the lead response time in minutes. A graphical depiction indicates lead response time in minutes by date.

3. Click Export to export report in.csv format if necessary with all pages or, current page and selected rows

4. Click Action> Download to export a report in.csv format if necessary with current list

5. Click Action> Email to get Report Emailing Settings. Enter your email address and time settings (now, recurring, or scheduled). If Recurring is set, the time of recursion must be fixed, such as every day or 7 days. If Custom Date is set, enter the date and time from which the email will be sent.