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Definition:The Ticket Volume Report displays the current total number of tickets issued by date.

Objective: Monitoring the total number of conversations your team has had during a specific period can generate powerful insights regarding the quality of your support service

1. Go Ticket Reports> Ticket Volume
2. A list of ticket amounts by date will be created, including the Ticket Date(in ISO 8601 date format) and Ticket Count. A graphical representation of it is provided immediately below the list.

3. Click Export to export report in.csv format if necessary with all pages or, current page and selected rows

4. Click Action> Download to export a report in.csv format if necessary with current list

5. Click Action> Email to get Report Emailing Settings. Enter your email address and time settings (now, recurring, or scheduled). If Recurring is set, the time of recursion must be fixed, such as every day or 7 days. If Custom Date is set, enter the date and time from which the email will be sent.