Hi, how can we help?

Your monthly bill includes:

1. Your monthly charge for that month's broadband
2. Any calls you’ve made (price details here) in the previous month
3. Any extra charges from the previous month - e.g. if you've booked but then missed an Openreach engineer visit
4. If it's your first bill, you'll also be charged for your previous month's broadband, proportionate to the number of days you were connected to our network (e.g. if you joined us on the 15th of the month, you'd be charged around £15 on the Fast plan).