Do I need to prepare for the installation?

Updated on 01 Apr, 2025

If you do not have a ONT (Optical Network Terminal) which is the fancy new box that your FTTP line will be connected to. Then you should review the below:

Pre-Installation Checklist:

  1. Understand where you would like your Fibre line to enter into your home. The engineer can help you decide on the day if you are unsure.
  2. The engineer will drill a small hole for the fibre line to pass through into the home. If they make a mess, don’t worry they will clean up after themselves!
  3. Its important that where the ONT is going to be situated that there are 2 plug sockets free and available. One for the ONT and one for your new router!
  4. Please ensure that an adult is at home during the visit (over 18) and can sign off on the installation.

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