Hi, how can we help?

Carnival Internet is provided over the Openreach Network. While we are your service provider, you will need to make a complaint directly to Openreach regarding their engineer.

Types of complaints that they can deal with are:

1. Poor attitude or behaviour of the engineer
2. Leaving a mess or causing damage during installation

To make a complaint please go to : https://www.openreach.com/help-and-support/when-to-get-in-touch-with-openreach/complaints-policy