Introduction and ID Verification: Upon arrival, the engineer will introduce themselves, provide identification, and explain the installation process before proceeding.
Connection Setup: Depending on the infrastructure in your area, the engineer will:
Overhead Connection: Install the connection via a nearby telegraph pole.
Underground Connection: Dig a narrow channel to bring the connection to your access wall.
Connection Points: Install a new connection box on the outside of your property and a smaller one inside, ensuring minimal disruption.
Equipment Check: The engineer will verify that all previously installed equipment is functioning correctly and address any issues they identify.
Quality Testing: Once connected, the engineer will perform several quality tests to ensure your new fibre broadband is working as expected.
Installation Duration
The entire installation process typically takes between 2 to 3 hours.
Post-Installation
After installation, you'll receive an email confirming that the installation of your Carnival Internet Fibre line was successful and that your line is active. It's now time to set up your eero network
Once your line is active, please follow the instructions on your router(s) packaging to complete your set up!