Hi, how can we help?

Your router(s) will be delivered to the address around 4-7 days prior to your activation date.

You will recieve an email from us with the tracking details of your router(s) once this has been shipped out to you!

Tracking will be updated almost immediatley but in some cases you may need to allow 1-2 hours for the tracking credentials to activate.

If you have any questions or need ay support please reach out to the Carnival Internet team via chat in your selfcare portal or by emailing [email protected]