Hi, how can we help?

There are two methods to reach your Profile Settings page-

Option 1: Select Settings by clicking your profile image at the upper right of the page. The Profile Settings page will be available.

Option 2: Open the My Account vertical menu. This will display the My Account page. Select the Edit or Update Information option. This will bring up the Profile Settings page.

You can edit your bank account name, account number, and sort code (a six-digit number that shows the bank and branch where you started the account), in the fourth section-Direct Debit Information of the Profile Settings page.

Note: Before making any changes, you must first get an OTP so that we can authenticate your identity and grant you access to update these sensitive details.