To get the user listings, follow the steps below:
1. Access the Users section from the main menu.
2. The User Listings will display details including User ID, Full Name, Level (ranging from 1 to 9, with 1 being the lowest and 9 the highest), Group (such as Agent, Admin, or Supervisor), and Active Status (Yes/No). By default, only active users are displayed.
3. To view both active and inactive users, select the option Show All Users.
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